General Pedal QuestionsCan you mod my pedal?I do not perform these types of modifications. However, I do welcome any comments or suggestions you may have that can help with future pedal development.What is the best way to order my effects?One of the better explanations is provided here: tightmixblog.com/guitar/how-to-order-your-guitar-pedals-for-killer-tone/Do your pedals digitize the dry signal?No. The dry signal remains analog.Do your pedals change the phase of the input signal?The phase of the dry signal is unchanged.Do your pedals have internal trim pots for adjusting stuff?No.Will this pedal work in front of my amp?If you run your amp clean, then yes. If you use overdrive, then effects such as reverb, chorus and delay work best after the overdrive. If you use the overdrive in your amp, then these effects should be put in the effects loop.Will this pedal work in my effects loop?My pedals work with "instrument level" or "-10 dBV" effects loops. It may also work in other effects loops; but since there is a lot of variation between effect loop levels, I make no guarantees. Generally speaking, if similar 9V-powered pedals work in your effects loop, then my pedal will probably work.This is why I accept returns: if it doesn't work in your loop, you can send it back! Warning: FX loop rant follows... Amp makers are notorious for designing effects loops that don't work well with effects, especially instrument-level effects. Why? I used to think this was because they are cheap (and some of them are), but I have learned that at least one highly-sought-after parallel loop mod kit with adjustable send/return levels only works with +4dBu line-level gear. If you're going to make the send and return adjustable, then why not make it work with both instrument and line level gear? An ideal effects loop should be pre-master volume and operate at instrument level (or selectable instrument/line level). What you most likely end up with, however, is an effects loop that is post-master volume: so it will be instrument level at low volume and line level at high volume. This results in effects that sound noisy at low volume and/or overload at high volume. This is not the effect's fault; it's poor loop design! If you have problems with instrument-level effects in your loop, you may want to try an Ebtech LLS2 Line Level Shifter. What kind of power adapter should I use with your pedal?A list of recommend adapters is on this page.I read in an online post that ...Stop right there. Generally, anything you read on a forum (that someone said that I said) is probably either the poster's speculation or out of date information. The only source of accurate information about my pedals is here on this site or directly from me.Why are your pots mounted to the PC board and not the chassis?Aren't chassis-mounted pots more durable? That's what everyone else does.Early in the testing of the first Wet Reverb prototypes, I would stand on the pedal with my full weight across the switch and 2 knobs. The pedal never suffered any damage and always worked perfectly. Yes, the PCB will flex slightly, but the knobs will bottom out before it flexes too much. The PCB is double-sided FR4 with plated-through holes and is quite durable. Now, I don't recommend that customers do this intentionally, but my pedals are plenty capable of handling the occasional misguided step. I have sold many pedals and never had one returned with a damaged pot. Several customers have commented that my pedals are more reliable than similar pedals from other manufacturers (and none of their issues had anything to do with the pots). This is an issue of perceived durability as opposed to actual durability. The PCB-mounting method is more robust than most people think it is, while the chassis-mounting method has other potential issues of which most people are not aware. For instance, if your chassis-mounted pots are soldered to the same PC board and not in perfect vertical alignment (which they rarely are), then torquing down the nuts on the pots will stress the PC board and solder joints. Hand-wiring also has issues such as inconsistency and cost. So while I probably could have found a way to use chassis-mounted pots, it would made the pedal more expensive (requiring a cable-attached daughterboard); but it would not have added any real value that justified a higher selling price. Wet™ Reverb QuestionsWill the Wet™ Reverb work well with my instrument?The Wet™ Reverb has been designed to work well with stringed instruments. This includes guitar, bass guitar, pedal steel guitar, violin, etc. It does not work well with percussion instruments.Some users claim that the Wet™ Reverb sounds "bright". Is this true?The current version of the Wet™ Reverb is not affected by this.Versions v1 and v2a of the mono Wet™ Reverb pedal were true bypass. When bypassed, if you don't use a buffer (or other "always on" pedal) before the Wet™ Reverb, you will lose the natural brightness of your guitar signal due to the high-impedance of your pickups and cable capacitance. When engaged, the Wet™ Reverb's buffer restores this natural brightness. So, it only sounds like the signal gets brighter; when in fact, your signal is duller with the pedal bypassed. Most true-bypass pedals will have this problem (which is why I don't use true bypass anymore). The buffer in the Wet™ Reverb is completely transparent and does not change your tone; this has been verified by testing with an Audio Precision measurement system. How has the Wet™ Reverb changed between versions?There have been 4 versions of the mono Wet™ Reverb:With respect to the original version v1, the v2a version:
With respect to the v2b version, the v3 version:
Can my previous-version Wet™ Reverb be updated to the latest version?The mono Wet cannot be updated, as the different versions use different PC boards. The firmware in the Wet Stereo Reverb can be updated using Pedal Customizer software.Every reverb pedal I have tried sounds louder with overdrive than with a clean signal. Is the Wet™ Reverb any different?As far as I know, all reverb pedals do this to some extent. An overdriven signal has more energy than a clean signal (at a given level), which results in the reverb tail sounding louder.Is the Wet™ Reverb a spring emulation?No. Wet™ Reverb does not emulate, simulate, model, or imitate other reverbs—it does it's own thing.I recently found the source of confusion over why some people think the Wet™ Reverb is a spring emulation, which it is not. Apparently, some people believe the term "wet" was coined to describe the characteristic sound of a spring reverb, particularly with its use in surf music. While this may be true—I don't know—the term "wet" has since taken on a broader meaning to describe the effect level of reverberation in general. It is even used in reference to non-reverb effects (delay, etc.). "Digital" has become so intertwined with "emulation" and "modeling" in the audio lexicon that some people assume everything digital must emulate something analog. This could not be further from the truth. Digital technology opens an entirely new spectrum of sound processing, most of which has yet to be explored. Neunaber Technology never uses digital processing to emulate or model analog technology. Chroma™ Chorus QuestionsHow is micro-pitch transposition different than pitch modulation?You're familiar with how a chorus usually sounds: the chorused signal changes in pitch—sweeping up and down, up and down—around the pitch of the dry signal. This is called modulation. Pitch transposition, on the other hand, is a constant relative offset in pitch. Chroma™ Chorus uses two pitch-transposed voices, offset by +/- a few cents and controlled by the Width knob, to create a chorused sound without the up-and-down sweeping of a standard chorus. The resulting effect is more natural, more like multiple voices in unison.Of course, this means that you can't get vibrato or tremolo-like sounds from the Chroma™ Chorus. There are plenty of fine choruses that will get you that sound, and Chroma™ Chorus is meant to be a different animal. However, if you find yourself constantly turning down the speed knob on your chorus to alleviate that spinning feeling, then Chroma™ Chorus might be worth checking out. Is it analog?Because, "if it's not analog, it sucks"—right? Wrong. Actually, "analog" chorus is not really analog; and it shouldn't matter what technology you use, as long as it sounds great.Misc. QuestionsDo you have artist/endorser pricing?I may offer special pricing to credentialed reviewers and well-known artists, but I do so completely at my own discretion.At this time, I do not make formal endorsement deals (i.e., exchange gear for an artist's "endorsement"). Neunaber Technology is a very small company and has no budget for this sort of thing given the number of requests we get from potential endorsers. If you see an artist using my gear, it's because they liked it enough to pay for it. I live in your area. Can I pick up my pedal locally?I do not have a store front and only sell via my website. I am sorry for any inconvenience this may cause.Can I call in my order?I do not keep regular office hours and am not set up to process credit cards except through PayPal.Has my pedal shipped? I did not receive a tracking number.PayPal will send a shipment notification with tracking to the e-mail address you have on record with them. Please check this e-mail account and your spam folder. If you still did not receive tracking information, e-mail me and I will forward it to you.My pedal shipped but has not been delivered yet. When can I expect it?Patience, grasshopper. USPS is typically pretty fast, but they do get backed up around holidays. Sometimes tracking information may not get updated for several days.I really want my pedal before this weekend's gig. Can you expedite my shipment?I used to offer Express Mail as an option, but it commonly takes 2 business days instead of 1 (read the USPS fine print). You also have to figure that I usually can't ship your pedal the same day that I receive your order. I've had some very upset customers who paid extra hoping to receive their pedal Friday, only to receive it Monday instead. So, save yourself some money and grief and just go with the standard shipping. Plan on receiving your order in 3-5 business days. |