Unless otherwise specified, all products are stocked and will ship the next business day after your payment has cleared*. Orders received after 9 a.m. PST may ship the next business day.
If using PayPal, your order must ship to the address listed on the account; verify this address before completing your purchase. If you request shipment to a different address, your order will be cancelled. Please update your account with the correct address before ordering.
We ship via US Postal Service (USPS). To calculate your shipping cost, add items to your cart and click Calculate. If you have a special shipping request, please contact us before you order; otherwise, you order will be delayed.
*I cannot ship until PayPal clears your payment. PayPal sometimes reviews payments before releasing the funds, which takes about one extra day. I'm not sure why they do this, but it may be more likely if your account is new.
If you need your order sooner, we offer Express Mail as an option during checkout. Note that Express Mail is typically 2 business days, sometimes 3. We do not offer a guaranteed overnight service. We will not be held responsible if you do not receive your order when you expected to.
We can ship to APO/FPO (military) addresses, but please let us know if customs forms are required for shipments to your address.
Borderlinx or comGateway. These services provide extra value such as package consolidation, comprehensive tracking, and up-front payment of import taxes. It is easier for us, too; because we simply ship to a US address.
If you have special shipping requirements:
If you do choose to have your order shipped directly from Neunaber Technology, please note the following: